RELATIONSHIP MANAGER

Responsibilities and Duties:

• Act as the client's point of contact with the company

• Track,maintain, ans improve the clients' satisfaction with respect to Company's products and services while showcasing a positive attitude in order to deliver a seamless client experience

• Coordinate classes between instructors and students promptly with minimal error

• Collect instructor and client feedback

• Monitor allocated clients’ education performance and product satisfaction

• Organize volunteer opportunities for clients on a monthly basis

• Supervise a physical office location as an operations base

• Manage the supplies and physical inventory balances at a designated company office location

• Collaborate with the executive team to strategically improve clients’ experience

Qualifications and Skills:

• Currently pursuing or have previously completed a minimum of a university undergraduate degree or equivalent thereof

• Highly motivated, organized, and creative

• Ability to use graphic design software such as Adobe InDesign and Adobe Photoshop and website design is an asset

• Capable of drafting articles and blog posts

• Strong interpersonal and communication skills

• Professional proficiency in Chinese Mandarin and English (both writing and speaking)

Benefits:

• Collegial, fast-paced, and exciting workplace

• UFS is an eligible employer for any work permit applications with direct deposit payroll

• 4% vacation pay

• Flexible work location means you can work from home and on the go

• Supportive work environment

• Quality teaching platform with standardized teaching materials

• Professional development training

• Ability to influence company-wide decisions

Job Type: Full-Time
Salary: Monthly

Job Type: Full-time

Salary: $40,000.00 to $60,000.00 /year

Experience:

• administration: 1 year

Language:

• Mandarin

• English